Parent Centre

Experts at keeping you safe during COVID-19

As Government restrictions continue and we re-enter the Tiering system, we'll ensure that our tried and tested COVID-safe practices follow all the necessary guidance. Keeping our campers and our teams safe is our top priority.

Read our COVID-19 Policy

What to do before camp starts...

On this page, you'll find everything you need to make sure your child is ready for camp!

The first thing to do is complete a Camper Information Form - make sure you bring this on the first day of camp!

Download Camper Info FormDownload Camper Info Form

Childcare vouchers

We accept tax-free childcare and also accept all childcare vouchers from parents signed up to a scheme prior to closure in October 2018

Using childcare vouchers

Commercial package policy insurance

CPP insurance covers you for cancellation if your child is unwell and unable to attend. Discover more information on policies here.

More information about CPP

Holiday Camp Bus Services

We are excited to offer convenient and FREE bus services for students attending our holiday camps at some specific campuses! Our bus services ensure a safe and comfortable journey for your childre, making it easier for them to participate in our exciting holiday activities.

To help you plan your child's commute, we have provided detailed bus routes in the PDF files below. Please download the files to find the most suitable pick-up and drop-off points for your convenience.

If your campus is not listed below, please reach out to our Customer Service team for the latest information about bus routes for different seasons and campuses.

Frequently asked Questions

What if my child is sick or has stomach illness?

If your child has been sick at camp with vomit and stomach illness we do require for the child to not attend camp for 48 hours due to the risk of passing the virus across to other children.

When is the deadline for enrolment?

One week before the camp starts.

Is there anything my child cannot bring to camp?

Please note that as we are a ‘nut-aware camp,’ we do not allow any food items with nuts. Smart watches with cameras & smart phones are not allowed. (They can keep them in their bags if needed)

Can I reserve my place by paying a deposit?

No, all bookings will need to be paid in full at the time of booking.

What if my child doesn’t settle?

Almost every child has the time of their life at Camp Beaumont. If for some reason your child is unhappy and contacts you, please let our camp team know immediately as most issues can be instantly resolved. Customer queries relating to your child’s camp holiday will only be investigated during a child’s attendance in order for camp and the customer services team to establish accurate reports.

We will always endeavour to resolve any issues and to ensure your child has the very best time. Please note that queries raised after the period of attendance will not be investigated if we have not been made aware of these issues during your child’s attendance.

Can I reserve my place by paying a deposit?

No, all bookings will need to be paid in full at the time of booking.

Can I make changes to my booking?

We understand that childcare plans may change, and at Camp Beaumont, we strive to be as flexible as possible for every customer. To support you, we offer a FLEX ticket that allows you to move your booking if your plans change. However, please note that changes can only be made at least 7 working days before your child is due to attend, and adjustments can be made only once for the entire week, not for individual days.

You cannot make alterations to bookings online; instead, please call us at +60 12206 6095 (WhatsApp) or email us at bookings@campbeaumont.asia. Kindly note that changes are not permitted under any circumstances for NON FLEX tickets. For full details, please see our Terms & Conditions.

How can I contact Camp Beaumont to discuss my booking?

To speak to our friendly team, please email us on bookings@campbeaumont.asia and we will aim to respond to you within 48 hours.

How do I make a booking with Camp Beaumont?

Booking with CampBeaumont couldn’t be easier! Once you have decided on your holiday period,venue and dates, you can book quickly and easily online. You can also place abooking over the phone by contacting our friendly sales team on +852 6549 8602

What happens if it rains?

Of course, as much as we would love to rely on the Hong Kong weather, we cannot always ensure the weather stays fine for your child’s time at camp! However, we do not let a little rain stop us. All timetables are planned with a ‘wet weather’ alternative which means that the majority of activities will still be able to take place indoors. Of course, there are some exceptions to this – but where an activity is missed because it cannot take place, we work our hardest to replace it with an equally enjoyable alternative

Can I make changes to my booking?

We understand that childcare plans may change, and at Camp Beaumont, we strive to be as flexible as possible for every customer. To support you, we offer a FLEX ticket that allows you to move your booking if your plans change. However, please note that changes can only be made at least 7 working days before your child is due to attend, and adjustments can be made only once for the entire week, not for individual days.

You cannot make alterations to bookings online; instead, please call us at +60 12206 6095 (WhatsApp) or email us at bookings@campbeaumont.asia. Kindly note that changes are not permitted under any circumstances for NON FLEX tickets. For full details, please see our Terms & Conditions.

What if I have made a booking and wish to cancel?

You’ll find your Terms & Conditions on our website or from the Bookwhen system.

Read more general info

Will you accept children for who attend for just a few days per week?

The programme is designed to span the entire week, ensuring that your child does not miss any activities. We offer exclusively week-long blocks.

Do all children need to be in group bubbles?

Under current guidance, any child aged 3 to 5 years old is not required to be in bubbles of 15, as long as they are not mixing in groups with any children 6 years old or above. So our ‘Playtime’ age group (3 & 4 years old) and our 5 year old children do not need to be in group bubbles. Any children aged 6 or above are still required to remain in small consistent groups of no more than 15 children. This will include any 5 year olds who, for logistical purposes, will need to be in a group with 6 year olds.

If I cancel, can I get a refund?

The cancellation policy applies ONLY to FLEXI bookings. You may cancel or change your booking at least 7 days before the camp starts. For all refunds, a 3.5% bank charge will be applied, and the FLEXI fee is non-refundable (Playtime - $50/day; Magic/Active - $100/day). Changes can be made only once for the entire week, not for individual days. You cannot make alterations to bookings online; please call us at +852 6549 8602 or email us at bookings@campbeaumont.asia. Kindly note that NON FLEX tickets cannot be changed under any circumstances. Please see our Terms & Conditions for full details.

Read more Covid info

What happens if my child has an accident or becomes ill whilst at camp?

While we always ensure high safety standards, there will inevitable be times when accidents happen! Our staff are all trained in the protocols for dealing with and reporting accidents and we always have paediatric first aiders onsite who are able to administer any necessary first aid. In the event of a minor accident, first aiders will assess the child’s injuries and treat them accordingly.

In accident Report Form will be filled out detailing how the accident happened, the injuries sustained, and the treatment given. This report will be shown to the person collecting the child at sign out time. We will communicate what happened and ask the parent or carer to sign the Accident Report Form to acknowledge our communication with them. In the event of your child bumping their head or for any injury from the neck up, a first aider will be contacted and an Accident Report Form filled out (as above), after a head bump, staff monitor children closely – if staff have any concerns we will always contact you.

At the end of the day, you will be asked to sign an Accident Report Form to acknowledge our communication with you. In the event of a serious accident, our first aiders will assess the situation and you will always be contacted to be informed of the next steps. If your child becomes ill whilst at camp, a first aider will monitor your child’s symptoms. If their illness is minor and they feel better after a rest and a drink, an Incident Report Form will be filled out letting you know what happened and will be available for you to sign when you collect them. In this instance, we will continue to monitor your child throughout the day and contact you if symptoms worsen.

For anything more serious, you will be called and our camp teams will discuss with you whether or not they/you feel your child needs to be collected and taken home. Children will be able to wait in the first aid area for as long as possible and will be monitored by camp staff . Again, an Incident Report Form will be available for you to sign on collection.

Do you accept children who are not potty trained?

Unfortunately, we do not accept children who are not potty trained. To attend our camps, each child must be fully potty trained.

Will my child need to bring any money to camp?

No, we would strongly recommend that your child does not bring any money with them. Camp Beaumont cannot be held responsible for any money that goes missing whilst on camp.

How do you manage discipline and behaviour?

Positive reinforcement is the key for us at Camp Beaumont! We want all children who come to camp to enjoy their time with us and have the best holiday experience possible. If we see children behaving appropriately, we make sure to comment on and reward this behaviour. All staff have some behaviour management training which focuses on outlining rules and discussing why they are important, then managing children’s behaviour. Of course, we understand that in a new and exciting environment, children may need reminding of behaviour expectations – and to that end, each group will agree to a camp contract outlining the rules of our sites. These rules are designed in collaboration with campers to ensure they keep themselves and others safe and enable activities to be as enjoyable as possible! If a child is consistently breaking the rules and disrupting others, they will be taken aside and spoken to by a member of staff. A discussion will be had about why the rules are in place and why it is important to behave appropriately, then will be sent back to the group to enjoy the activity! In the case that a child is consistently not following the rules, this will be communicated to parents and carers. If a child’s behaviour puts them or someone else at risk, this becomes more serious. An Incident Report Form will be completed and details of what has happened communicated to parents. If a child’s behaviour at camp consistently puts themselves, others or staff members at risk or causes significant disruption to a group, parents or carers will be contacted and a warning given to that child. If this then continues, we reserve the right to prohibit a child from attending camp as a result of this.

Can my child be grouped with a friend?

We will try to group your child in the same group as their friends where possible, however we strongly believe that camp is a great place to make new friends and our teams will actively encourage this. Final decisions on groupings are made by the Camp Manager onsite.

What should I do if my child has left their belongings at camp?

If our camp staff find any named items, we will try our best to return these to children during the day. If your child has lost something which has not been returned to them, all lost property will be displayed at sign in and sign out every day for the duration of camp. You are welcome to come and have a look through the misplaced items, even if your child’s time at camp has finished. Finding belongings and returning them to children is made much simpler by items being named! At the end of camp, any leftover items will be donated to charity.

Will my child always be in the same group?

We organise our child groupings by the week so they will be in the same group for the whole of their stay. If they come back for an additional week then there is a small chance their group may change depending on numbers of children attending. If you’d like your child to be grouped with a friend, please let the camp manager know.

Do you accept children who are not toilet-trained?

Unfortunately, we do not accept children who are not potty trained. To attend our camps, each child must be fully potty trained.

My child needs extra support, can they still attend camp?

If your child requires extra support, the best thing to do would be to get in contact with one of our team members on +852 6549 8602. You will have the opportunity to give information about your child’s needs and the support required and we will endeavour to come up with a plan to enable your child to have the best time possible at Camp Beaumont. We make these plans with parents and carers on an individual case basis and are happy to work with you on a plan which works for your child. If your child already has one-to-one support, we are happy for their one-to-one to attend camp with them to support them. All we will need is a copy of their SCRC check and to see some identification! Throughout your child’s time at camp, we will ensure we communicate thoroughly about the parts of the plan which are/are not working and will make changes in collaboration with you to support your child.

What do I do if my child has left their belongings behind?

If our camp staff find any named items, we will try our best to return these to children during the day. If your child has lost something which has not been returned to them, all lost property will be displayed at sign in and sign out every day for the duration of camp. You are welcome to come and have a look through the misplaced items, even if your child’s time at camp has finished. Finding belongings and returning them to children is made much simpler by items being named! At the end of camp, any leftover items will be donated to charity.

Does my child have a key worker?

Yes, all the children who attend will have key workers in the form of our brilliant Head Group Leaders and Group Leaders. For our younger guests from 3 to 4 years old, they will be assigned one of our team members who will check in to ensure they are have a great time whilst with us.

Can I find out how my child’s day is going?

Our teams are extremely busy throughout the day ensuring that all of our campers are having the best time, so we would encourage you to speak with our team at collection time to get some feedback on how your child’s day was. If you really need to get in touch with the camp, you are able to do this by calling or emailing the camp directly using the contacts we'll send you the week before camp starts.

Read more parents info

Can't find an answer?

Thank you so much for having our daughter at your summer camp. She was very excited when she returned and enthusiastically showed and told us everything she did at camp. Many thanks to the whole team for looking after her, the varied and lovely programme and the nice and warm atmosphere at camp.

Parent, Dibber International Kindergarten, Hong Kong